Your privacy is our priority - understand how madu77 collects, protects, and uses your personal information
Last Updated: January 2026All data transmission protected by bank-grade SSL encryption and stored on secure servers
We never sell, rent, or share your personal information with third parties for marketing
We only collect data necessary to provide services and comply with legal requirements
You have full rights to access, modify, or request deletion of your personal data
This Privacy Policy explains how madu77 ("we," "us," or "our") collects, uses, stores, and protects personal information from users ("you" or "your") of the madu77 gaming platform accessible at https://madu77.cam. By creating an account and using our services, you consent to the data practices described in this policy. This policy applies to all Indonesian residents aged 21 and over who register and use madu77 services, including sports betting, live casino games, slots, and lottery products such as togel (Indonesia's traditional numbers lottery). We are committed to protecting your privacy and complying with applicable Indonesian data protection standards.
madu77 will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. Your data is used exclusively to provide gaming services, process transactions, comply with legal obligations, and communicate with you about your account.
madu77 collects several categories of information to provide and improve our services:
When you create a madu77 account, we collect personal identification details including your full legal name as it appears on your government-issued ID (e-KTP, passport, or driver's license), date of birth to verify you are at least 21 years old, residential address in Indonesia including city, province, and postal code, valid email address for account communications and password recovery, mobile phone number for account verification and two-factor authentication, and username and password chosen by you for account access. This information is mandatory to establish your account and verify your eligibility under Indonesian law.
To comply with Know Your Customer (KYC) regulations and prevent fraud, we may request copies of identity documents including government-issued photo identification (e-KTP, passport, driver's license), proof of address documents such as utility bills or bank statements dated within the last 90 days, and selfie photographs holding your ID document for facial verification. These documents are collected securely via encrypted upload, stored in protected databases, and used exclusively for identity verification purposes. We do not share KYC documents with third parties except when required by law enforcement or regulatory authorities.
When you deposit or withdraw funds, we collect payment method details including bank account information (bank name, account number, account holder name) for transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, or Bank Permata, e-wallet account details for OVO, DANA, GoPay, ShopeePay, or LinkAja transactions, and transaction history including deposit amounts, withdrawal requests, dates, times, and transaction IDs. We do not store complete bank card numbers or sensitive payment credentials; payment processing is handled through secure third-party payment gateways that maintain PCI-DSS compliance.
We automatically log your gaming activity to maintain accurate account records, detect suspicious patterns, and resolve disputes. This includes bets placed with details of sports events, casino games, or lottery markets (such as Togel Singapore, Togel Hongkong, Togel Sydney draws), bet amounts, odds, and outcomes, game play history including slots spun, live dealer tables joined, and game session durations, account balance changes reflecting deposits, withdrawals, winnings, and losses, and bonus claims and wagering progress toward bonus completion requirements. This data is essential for providing gaming services and is stored securely for up to seven years as required by anti-money laundering regulations.
Like most online platforms, madu77 automatically collects technical information when you access our website including IP address and approximate geographic location (city-level, not precise coordinates), device information such as operating system, browser type and version, screen resolution, and language settings, cookies and tracking technologies that remember your login status, language preferences, and site usage patterns, and log files recording page views, click patterns, error messages, and session timestamps. This data helps us optimize platform performance, troubleshoot technical issues, and detect fraudulent access attempts.
When you contact madu77 customer support via live chat, email at [email protected], or WhatsApp, we retain records of your inquiries, complaints, and our responses. This includes the content of messages, timestamps, support ticket IDs, and resolution outcomes. These records help us improve service quality, train support staff, and provide consistent assistance across multiple interactions.
madu77 uses the collected information for the following specific purposes:
Your registration and identity information enables us to create and maintain your gaming account, verify your eligibility (age 21+, Indonesian residency), authenticate your login attempts and prevent unauthorized access, process your deposits and withdrawals accurately to your registered payment methods, and provide customer support tailored to your account history and preferences.
We use your data to comply with Indonesian legal requirements and international gaming industry standards including verifying your identity through KYC procedures to prevent underage gambling and identity theft, monitoring transactions and betting patterns to detect and prevent money laundering, fraud, and collusion, maintaining audit trails as required by financial regulations for up to seven years, and cooperating with law enforcement requests when legally obligated (with proper documentation).
Technical and usage data helps us analyze how users interact with madu77 to identify popular games, betting markets, and features, troubleshoot bugs, errors, and performance issues, optimize website loading speed and mobile responsiveness, and personalize your experience by remembering your language preferences, favorite sports leagues, and recently played games (you can opt out of personalization in account settings).
With your consent (opt-in during registration or in account settings), we may use your email address and phone number to send promotional offers including welcome bonuses, reload bonuses, cashback promotions, VIP tier upgrades, tournament invitations, and seasonal campaigns for Indonesian holidays such as Indonesian Independence Day (17 August), Chinese New Year (Imlek), and Idul Fitri. You can unsubscribe from marketing communications at any time via the unsubscribe link in emails or by adjusting your account communication preferences. Transactional emails (deposit confirmations, withdrawal notifications, security alerts) cannot be opted out as they are essential to account security.
madu77 does not sell or rent your personal information. We share data only in the following limited circumstances:
We engage trusted third-party service providers to facilitate platform operations including payment gateways that process deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay), game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe who host casino games and live dealer streams, cloud hosting providers that store encrypted data on secure servers, and identity verification services that assist with KYC document validation. These providers have access only to information necessary to perform their functions and are contractually bound to protect your data and not use it for other purposes.
We may disclose your information when required by Indonesian law or valid legal process including responding to court orders, subpoenas, or government authority requests with proper documentation, cooperating with law enforcement investigations into suspected criminal activity such as fraud, money laundering, or match-fixing, and complying with regulatory reporting requirements under Indonesian financial regulations. We will notify you of such requests unless prohibited by law or if notification would compromise an investigation.
In the event madu77 is acquired by, merges with, or sells assets to another company, your personal information may be transferred to the successor entity as part of the business transaction. We will notify you via email and prominent website notice before your data is transferred and becomes subject to a different privacy policy.
madu77 implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
All data transmitted between your device and our servers is protected by industry-standard SSL/TLS encryption (minimum 256-bit). This ensures that sensitive information such as passwords, payment details, and identity documents cannot be intercepted during transmission. You can verify our SSL certificate by looking for the padlock icon in your browser's address bar when accessing https://madu77.cam.
Your account is protected by username and password authentication. We strongly recommend using a unique, strong password combining uppercase and lowercase letters, numbers, and special characters. Two-factor authentication (2FA) via SMS code is available and recommended for enhanced security. Internally, madu77 staff access to personal data is restricted on a need-to-know basis with role-based permissions and audit logging.
Personal information is stored on secure servers in data centers with physical security controls including 24/7 surveillance, biometric access restrictions, and redundant backup systems. Data is retained for as long as your account remains active plus seven years after account closure to comply with Indonesian financial record-keeping requirements. After this retention period, data is securely deleted using industry-standard erasure methods.
madu77 conducts regular security audits, penetration testing, and vulnerability assessments to identify and remediate potential weaknesses. Our security team monitors for emerging threats and applies software patches and updates promptly to protect against known exploits.
Under Indonesian data protection principles and international best practices, you have the following rights regarding your personal information:
Request a copy of all personal data we hold about you, delivered in a structured, machine-readable format (typically PDF or CSV).
Update or correct inaccurate personal information directly in your account settings or by contacting support.
Request deletion of your account and personal data, subject to legal retention requirements (7-year financial records).
Opt out of marketing communications or object to processing for purposes beyond essential service delivery.
Receive your data in a portable format to transfer to another service provider, where technically feasible.
Request temporary restriction of data processing while disputes are resolved or verification is completed.
To exercise any of these rights, contact our Data Protection team at [email protected] with your account username and specific request. We will respond within 30 days and verify your identity before proceeding.
madu77 uses cookies (small text files stored on your device) and similar technologies to enhance your experience and analyze platform usage. We use three types of cookies:
These cookies are necessary for the platform to function and cannot be disabled. They enable core features such as secure login, session management, authentication, shopping cart functionality for bet slip management, and security protection against CSRF attacks. Essential cookies do not track your browsing activity on other websites.
These cookies remember your preferences and choices including language selection (English or Indonesian interface), currency display (IDR/Rp), preferred sports leagues for quick access, recently played games history, and live chat conversation continuity. You can disable functional cookies in your browser settings, but this may reduce platform convenience.
These cookies help us understand how users interact with madu77 by collecting anonymous usage statistics including pages visited and navigation paths, time spent on different sections, popular game categories, bounce rates and exit pages, and device/browser breakdown. We use this data to improve layout, optimize performance, and prioritize feature development. Analytics cookies do not identify you personally.
You can control cookie settings through your browser preferences (Chrome, Firefox, Safari, Edge all provide cookie management options). Note that blocking all cookies may prevent you from using certain madu77 features or require you to re-enter login credentials on each visit.
The madu77 platform may contain links to third-party websites, game provider pages, or social media platforms for informational purposes. We are not responsible for the privacy practices or content of these external sites. When you click a link that takes you outside madu77, you are subject to the privacy policy of that destination site. We recommend reviewing the privacy policies of any external sites you visit. madu77 does not share your personal information with these third parties unless you explicitly authorize such sharing (for example, by logging in to madu77 using a social media account, which we do not currently offer).
madu77 services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21. Our registration process includes age verification fields, and we conduct KYC checks to confirm user age. If we discover that a person under 21 has provided personal information or created an account, we will immediately delete that information, close the account, and forfeit any funds or winnings. Parents and guardians who believe their child has accessed madu77 should contact us immediately at [email protected] so we can take corrective action.
While madu77 primarily serves Indonesian residents and stores data within secure facilities, some service providers (game studios, payment processors, cloud hosting) may be located outside Indonesia. When data is transferred internationally, we ensure adequate protection through contractual safeguards, standard data protection clauses, and verification that recipient countries provide adequate data protection standards. Your personal data remains subject to the protections outlined in this Privacy Policy regardless of physical storage location.
madu77 reserves the right to modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or platform features. Material changes will be communicated via email to your registered address, prominent website banner notification, and update to the "Last Updated" date at the top of this page. Your continued use of madu77 after changes are posted constitutes acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Previous versions of this policy are available upon request to [email protected].
If you have questions, concerns, or requests regarding this Privacy Policy, data protection practices, or your personal information, please contact our Data Protection team:
When contacting us about privacy matters, please provide your madu77 username, registered email address, and a clear description of your request or concern. For data access, correction, or deletion requests, we may ask for additional identity verification to protect against unauthorized disclosures. We will acknowledge receipt of your inquiry within 48 hours and provide a substantive response within 30 days as required by data protection best practices.
madu77 is committed to maintaining the highest standards of data protection and respecting your privacy rights. We believe transparency, security, and user control are fundamental to building trust with our Indonesian player community. This Privacy Policy reflects our genuine dedication to protecting your personal information while delivering exceptional gaming entertainment. Thank you for trusting madu77 with your data.
Our Data Protection team is available 24/7 to address your concerns and exercise your privacy rights
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